Overlook or Overhaul?
There shouldn’t be any part of a modern company where decision-makers can view a muddle of labour-intensive, disconnected, incompatible point solutions and decide, “Yes, that’s fit for purpose.”
But it’s exactly what has happened to pay, more often than you might imagine. While digital initiatives took place all around it, pay was neglected.
It took a global pandemic to show up its structural weaknesses, which were often only overcome by the heroic efforts of isolated payroll teams.